Never Miss Another Case
An AI practice-operations agent that answers every call 24/7, books the intake, and starts the PI case — alongside the EHR you already run.
Your front desk misses 1 in 3 calls. Each one was a patient.
One missed MVA call can be a $3,000–$50,000 case walking to the clinic down the street. Kaira answers every call 24/7, books the intake, and starts the case — natural voice, no dead air, alongside the EHR you already run.
- BAA-ready
- HIPAA-conscious
- Self-hostable
- Audit logs
Built for chiropractic, PT, pain management, orthopedic, and spine practices treating MVA, slip-and-fall, and workers’ comp patients.
Compliance-first, and built to fit your stack
Your data, handled like PHI should be
BAA-ready · HIPAA-conscious · encryption in transit and at rest · role-based access · audit logs · self-hostable in your own environment.
Works with your EHR / PMS — no rip-and-replace
Designed to sit on top of the systems independent practices already run:
- ChiroTouch
- Jane
- DrChrono
- athenahealth
- Kareo / Tebra
- AdvancedMD
- WebPT
- and more
The math the missed-call problem hides — by the numbers.
These are category figures for US healthcare and lead response, not Kaira guarantees. They’re why an AI front desk pays for itself.
of calls go unanswered at peak in busy clinics — and PI referrals rarely leave a voicemail.
lost to patient no-shows across US healthcare each year — about $200 per missed appointment.
of a practice’s patient database goes inactive every 5 years without proactive reactivation.
more likely a lead qualifies when contacted within 5 minutes — speed-to-lead decides who wins the case.
Sources: industry reporting on healthcare no-shows, clinic call-handling, and lead-response benchmarks. Figures describe the category, not any individual practice’s results.
Every missed call and no-show is money — and your front desk can’t catch them all.
At peak, busy clinics miss 30–40% of calls. No-shows cost roughly $200 a seat. A single MVA referral can be worth $3,000–$50,000. The leaks aren’t in your clinical care — they’re in the calls that ring out, the patients who drift, and the attorney updates done by hand.
Missed calls are lost cases
Every unanswered personal injury referral call is a case that goes to the clinic down the street. After-hours gaps are revenue leaks — and PI referrals rarely leave a voicemail.
Attorney communication eats your staff alive
Records requests, status updates, lien questions — staff spend hours every week compiling what an agent could send in seconds. And slow responses are why attorneys quietly stop referring.
Patients fall through the cracks
Missed re-exams, treatment gaps, and no-shows reduce case value and invite insurer disputes. In most clinics, nobody is proactively tracking treatment cadence.
Front desk burnout and turnover
Front desk roles churn, and every departure walks out the door with clinic knowledge. An agent that knows everything about the clinic never quits, never calls in sick, and never forgets.
Vendor sprawl
Separate bills for the EMR, billing software, answering service, reminder texts, and documentation AI — each with its own contract, login, and support queue. You manage the seams between them.
One after-hours call. One case that didn’t walk.
This is the workflow Kaira is designed to run every time the phone rings — while your staff are home, and finished before they pour their first coffee.
- 9:47 PM
A referral calls after close
An attorney’s office is placing an MVA patient. No voicemail, no answering service — Kaira picks up with your clinic’s schedule, providers, and intake rules in context.
- 9:48 PM
Answered in the caller’s language
Natural voice, English or Spanish, auto-detected. The caller never hears dead air — and never has to re-explain to a human later, because the context transfers with them.
- 9:52 PM
The intake is booked on the spot
Tomorrow, 9:00 AM. Accident details, insurance, and referral source captured in the call; a confirmation text goes out before the caller hangs up.
- 9:53 PM
The case file starts itself
Attorney, date of injury, LOP status — structured into a PI case record from the first conversation, with treatment-gap monitoring armed from day one.
- 8:02 AM
Your team approves, Kaira sends
By morning, a status update for the referring attorney is drafted and waiting. Your staff reviews and approves — nothing patient- or attorney-facing goes out without a human.
Illustrative walkthrough of the designed workflow. See it run live, with your own intake rules, in a 30-minute demo.
Every vendor category solves one slice. Nobody runs the whole clinic.
EMRs store records. Specialty software writes notes. AI receptionists hang up when the call ends. Scribes stop at the chart. Kaira is the first agent built to hold the whole picture — and act on it.
| Capability | EMRs | Specialty software | AI receptionists | AI scribes | Kaira |
|---|---|---|---|---|---|
| Answers every call, 24/7 | ✗ | ✗ | ✓ | ✗ | ✓ |
| Scheduling & intake | Partial | Partial | ✓ | ✗ | ✓ |
| PI / workers’ comp case management | ✗ | Partial | ✗ | ✗ | ✓ |
| Proactive patient treatment tracking | Partial | Partial | ✗ | ✗ | ✓ |
| Automated attorney status updates | ✗ | ✗ | ✗ | ✗ | ✓ |
| Knows the whole clinic | ✗ | ✗ | ✗ | ✗ | ✓ |
| Practice operations management | ✗ | ✗ | ✗ | ✗ | ✓ |
| Works with your existing EMR | — | ✗ | Partial | Partial | ✓ |
Partial: records or documentation only — not proactive, not case-aware. Category capabilities summarized at the segment level — individual vendors vary.
Built different, on purpose.
One agent, whole clinic
Not a receptionist bot. Not a scribe. An agent with full clinic context — schedule, caseload, attorney relationships, treatment plans, and day-to-day operations — so every conversation picks up where the last one left off.
Built for personal injury
Kaira is designed around LOPs, liens, attorney status requests, treatment gaps, and the realities of PI and workers’ comp billing. Generic medical AI doesn’t know why a missed re-exam date hurts a case.
Attorney-grade communication, automatically
Status updates, records readiness, and treatment summaries drafted for referring attorneys without staff lifting a finger. The clinic that communicates instantly becomes the clinic attorneys prefer to refer to.
Works with your EMR
No rip-and-replace. Kaira is built to sit on top of leading EMRs and handle everything they don’t: calls, case tracking, patient follow-through, and attorney communication.
Replaces a payroll line, not a software line
The honest comparison isn’t against $99 charting software — it’s against a front-desk hire plus an answering service plus overtime. One agent, one bill, no turnover.
Eight jobs your staff carry today. One agent that carries them.
Kaira isn’t a phone bot — it’s a practice-operations platform, proven in daily use at a multi-location Texas specialty practice: seven production capabilities, and the security posture they run on.
Front office
A front desk that never closes
Patient engagement
Patients kept on track, automatically
Clinical documentation
Notes drafted while you see the patient
Authorizations & revenue cycle
The paperwork engine for WC and prior auth
PI case engine
Every case tracked, every attorney answered
Surgery coordination
Surgical patients guided end to end
Operations intelligence
Ask your practice anything
Security & compliance
HIPAA-conscious, BAA-ready, human-gated
PI attorneys send cases to clinics that make their job easy. Kaira makes you that clinic.
Law firms are adopting AI fast — they expect structured records, instant status updates, and zero chasing from treating clinics. The clinic whose agent answers the records request the same hour it arrives doesn’t just save staff time. It becomes the first name on the referral list.
Status updates on time, every time
Kaira drafts attorney status updates from live case context — treatment progression, upcoming milestones, records readiness — for your team to approve and send.
Records requests handled in hours, not weeks
When the request comes in, the agent already knows what’s complete, what’s pending, and what the attorney needs next.
Treatment continuity attorneys can count on
Proactive cadence tracking means fewer gaps in care — which means stronger cases, and attorneys who keep coming back.
Read: what PI attorneys wish treating clinics did differently →
Live in days, not months — and you stay in control the whole way.
Three steps from missed calls to a front desk that never sleeps. It augments your team and removes the repetitive calls — it doesn’t replace the people patients love.
We learn your practice
Providers, schedules, locations, intake rules, PI and workers’-comp logic, and your EHR/PMS. Kaira fits your workflows instead of forcing a script on them.
It answers every call, naturally
24/7, in English and Spanish, with a natural voice and no dead air. It books the appointment, captures the MVA case detail, and hands off to a human the moment a caller needs one.
You dial up autonomy when ready
Start in draft-and-approve mode and review everything. Turn on automation workflow by workflow. BAA-ready, self-hostable, with full audit logs the whole time.
Walk in to a briefing, not a backlog.
While the clinic slept, Kaira answered the calls, watched the caseload, and drafted the paperwork. Your team starts the day with a console of decisions — not a pile of messages.
- Every overnight call answered and summarized
- Treatment-gap alerts with re-engagement drafted
- Attorney updates queued for one-click approval
Tuesday · 7:00 AM briefing Illustrative preview
Proven on real phones, real cases, real patients.
Kaira wasn’t assembled from API demos. It runs the daily operations of a multi-location Texas specialty practice — and that working system is what we configure for your clinic.
Built inside a clinic
Shaped by front-desk reality — LOPs, adjusters, no-shows, and 5pm referral calls — not by a product roadmap written far from the phones.
On duty every day
Answering calls, drafting workers’-comp letters, tracking the PI caseload, and prepping surgical patients — in production, right now.
Configured to your practice
Your providers, schedules, intake rules, and referral relationships — alongside the EMR you already run, with your team approving what matters.
Built for the practices that carry PI cases.
Chiropractors
See how Kaira runs operations for chiropractors →
Pain Management
See how Kaira runs operations for pain management →
Orthopedics
See how Kaira runs operations for orthopedics →
Spine Surgeons
See how Kaira runs operations for spine surgeons →
Serving personal-injury practices nationwide — with local pages for: San Antonio · Houston · Dallas
What PI-clinic owners ask before they switch
Does an AI front desk actually work for chiropractic, PT, and pain clinics?
Yes — it’s built for them. Kaira is designed around the realities of personal-injury care: MVA, slip-and-fall, and workers’-comp intake, LOPs and liens, treatment-cadence tracking, and attorney communication. It answers calls 24/7, books the consult, and starts the case file the moment a referral rings in — whether you run a solo chiropractic office, a multidisciplinary PT clinic, or a pain-management group.
Will it replace my front-desk staff?
No — it augments them. Kaira removes the repetitive, after-hours, and overflow calls that burn your team out and get missed at peak, so your staff focus on patients in the building. Anything sensitive — an upset caller, a clinical question — escalates to a human with full context. No caller ever gets trapped in a bot loop.
Is it HIPAA compliant, and is our data safe?
Kaira is built HIPAA-conscious from the ground up: BAA-ready, with encryption in transit and at rest, role-based access controls, and full audit logs. For clinics that require it, Kaira can be self-hosted in your own environment. Compliance documentation is available during your demo.
Does it work with our EHR / PMS?
Yes — no rip-and-replace. Kaira is built to fit your existing EHR/PMS rather than force you onto a new system of record. Your software stays the source of truth; Kaira handles the calls, scheduling, intake, reminders, and case follow-through on top of it. Tell us what you run during the demo and we’ll walk through exactly how it fits.
Won’t patients hate talking to a robot?
They hate voicemail and hold music more. Kaira uses a natural voice with no dead air, and a call answered immediately at 9pm beats a missed call every time. Ask to hear a live call recording during your demo — most people can’t tell. And the agent hands off to your team whenever a caller wants a human.
How fast can we go live?
Kaira is designed for fast onboarding. We load your clinic’s context — providers, schedules, locations, referral relationships, and protocols — and your team reviews everything the agent will say and do before it goes live. Most practices start in draft-and-approve mode and switch on automation workflow by workflow as they get comfortable.
How do you handle MVA / PI cases and Spanish-speaking callers?
PI is the core use case: Kaira qualifies MVA, slip-and-fall, and workers’-comp callers, captures the details attorneys need, and starts the case file on the first call. It also handles Spanish-speaking callers naturally, so a referral never goes to the next clinic just because no one on shift could take it in the moment.
How does the cost compare to what we spend now?
The honest comparison isn’t against $99 charting software — it’s against a front-desk hire plus an answering service plus overtime, and the no-shows and missed referrals you’re losing today. Kaira is designed to pay for itself in recovered no-shows and captured calls. Use the ROI calculator to see what missed calls and no-shows are costing your practice now.
See your AI front desk answer a live call
Book a 30-minute demo with your specialty, your call volume, and your PI workflows. Hear a real call recording, see the compliance docs, and get the ROI math for your practice — no canned video.